Key Features
- Protects your investment and adds value with increased reliability
- Features emergency telephone support service that helps you handle any mishaps
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- 1 Hour - Emergency phone consulting service response time for your convenience with maximum efficiency
- 1 Year service duration to ensure maximum dependability and accurate results
SP SPX SER VIRT(WINDOWS)-SUPPORT-10PK-1Y
XSVW00USSS101YZZZ
SKU 5336447
Regular price saves you $74.66 against MSRP.
Contact us to check availability
Product Overview
SP SPX SER VIRT(WINDOWS)-SUPPORT-10PK-1Y
- STCSPXSERVVIRTUAL PREM SUPP 10PK 1YR
- StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Electronic
- StorageCraft Premium Support - 1 Year - Service
- 24 x 7 x 1 Hour - Technical - Electronic
Technical Specifications
| Product Type | Service |
| Manufacturer Part Number | XSVW00USSS101YZZZ |
| Provided Support | Emergency Telephone Support |
| Provided Support | Phone Support |
| Provided Support | New Releases Update |
| Provided Support | Web Support |
| Provided Support | Emergency Email Consulting |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Email Support |
| Service Description | 24x7x1 Hour |
| Service Duration | 1 Year |
| Service Name | Premium Support |
| Manufacturer | Arcserve |
| Brand Name | StorageCraft |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Response Time | 1 Hour - Emergency phone consulting |
Marketing Information
As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
- Software Title: StorageCraft ShadowProtect SPX (Windows - Virtual Server)
- Installation Type: Locally installed
- License Qty: 10 virtual servers
- Software License - Validation Period: 1 year
- Licensing Details: ESD
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