Key Features
- Gives you complete peace of mind and confidence in your results
- Features emergency telephone support service that helps you handle any mishaps
- Electronic service sub type provides you with an alternative communication channel to ensure maximum dependability
- 1 Business Day - Phone Support ; severity high service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum productivity and deliver timely results
SP SPX SER VIRT(WINDOWS)-SUPPORT-12PK-1Y
XSVW00USSS121YZZZ
SKU 5336448
Regular price saves you $59.07 against MSRP.
Contact us to check availability
Product Overview
SP SPX SER VIRT(WINDOWS)-SUPPORT-12PK-1Y
- StorageCraft ShadowProtect SPX Server Virtual(Windows) - Premium Support - 12pk - 1Yr
- StorageCraft Premium Support - 1 Year - Service - 24 x 7 x 1 Hour - Technical - Electronic
- StorageCraft Premium Support - 1 Year - Service
- 24 x 7 x 1 Hour - Technical - Electronic
Technical Specifications
| Product Type | Service |
| Manufacturer Part Number | XSVW00USSS121YZZZ |
| Product Supported | ShadowProtect SPX (Windows - Virtual Server) - 12 virtual machines |
| Provided Support | Emergency Telephone Support |
| Provided Support | Phone Support |
| Provided Support | New Releases Update |
| Provided Support | Web Support |
| Provided Support | Emergency Email Consulting |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Email Support |
| Service Description | 24x7x1 Hour |
| Service Duration | 1 Year |
| Service Name | Premium Support |
| Manufacturer | Arcserve |
| Brand Name | StorageCraft |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Response Time | 1 Business Day - Phone Support ; severity high |
Marketing Information
As an add-on feature for perpetual licenses with active Standard Support, Premium Support features after-hours emergency-level support and contact by the technical support team within two hours for any emergency-level support case submitted. Please note that after-hours support is in English only. Premium Support is not available on ShadowProtect® IT Edition or MSP licenses.
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