Key Features
- 15-minute response time for critical issues
- Two-hour response time for noncritical issues
- A variety of access options, including 24x7 phone and online support
- Expedited issue resolution to help with increased uptime
- 18-month extended firmware support
- Device insights and monitoring portal
3 YEAR FC ELITE SVC
FC-10-GT31G-284-02-36
SKU 14742042
Regular price saves you $93.94 against MSRP.
Contact us to check availability
Product Overview
3 YEAR FC ELITE SVC
- Fortinet (FC10GT31G2840236) Services
- Fortinet FortiCare Elite - Extended Service (Renewal) - 3 Year - Service - 24 x 7 x Next Business Day - Service Depot - Exchange
- Fortinet FortiCare Elite - Extended Service (Renewal) - 3 Year - Service
- 24 x 7 x Next Business Day - Service Depot - Exchange
Technical Specifications
| Product Type | Service |
| Manufacturer Part Number | FC-10-GT31G-284-02-36 |
| Provided Support | Replacement |
| Provided Support | Phone Support |
| Provided Support | Web Support |
| Provided Support | Web Knowledge Base Access |
| Provided Support | New Releases Update |
| Provided Support | Return Material Authorization |
| Provided Support | Monitoring |
| Provided Support | Firmware Updates |
| Provided Support | Asset Management |
| Service Description | 24x7xNext Business Day |
| Service Duration | 3 Year |
| Service Name | FortiCare Elite - Extended Service (Renewal) |
| Service Location | Service Depot |
| Manufacturer | Fortinet, Inc |
| Brand Name | Fortinet |
| Service Main Type | Exchange |
| Service Response Time | Next Business Day - Replacement |
Marketing Information
This top-tier support delivers unparalleled assistance to organizations, with round-the-clock availability every day of the year. Enjoy swift response times and specialized guidance to meet your support needs effectively.
FortiCare Elite is ideal for organizations that require faster response times to meet business demands. It's also perfect for companies needing long-term firmware support, flexibility to upgrade to Priority RMA, and customers who prefer a single portal to monitor device and security health.
FortiCare Elite also offers 18 months of Extended End of Engineering support making it particularly suitable for organizations seeking reliability and stability. This extended support includes additional quality assurance testing, allowing users more time to plan, prepare, and validate their next software upgrade.
In addition, it also provides access to the FortiCare Elite portal that provides information that can be used to optimize your network performance and elevate your security posture through a proactive approach. This extra layer of advanced monitoring ensures that potential issues are identified and addressed before they become critical issues.
Fortinet FortiGate 31G
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