Key Features
- Keeps your system optimally maintained with a predictable total cost of ownership
- Firmware Updates service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Next Business Day - Advance Hardware Replacement service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum dependability and accurate results
5 YEAR FC ELITE SVC
FC-10-WF31G-284-02-60
SKU 14742691
Regular price saves you $190.94 against MSRP.
Contact us to check availability
Product Overview
5 YEAR FC ELITE SVC
- Fortinet (FC10WF31G2840260) Services
- Fortinet FortiCare Elite - Extended Service (Renewal) - 5 Year - Service - Service Depot - Exchange
- Fortinet FortiCare Elite - Extended Service (Renewal) - 5 Year - Service
- Service Depot - Exchange
Technical Specifications
| Product Type | Service |
| Manufacturer Part Number | FC-10-WF31G-284-02-60 |
| Product Supported | Fortinet FortiWiFi 31G |
| Provided Support | Firmware Updates |
| Provided Support | New Releases Update |
| Provided Support | Phone Support |
| Provided Support | Replacement |
| Provided Support | Return Merchandise Agreement (RMA) |
| Provided Support | Web Knowledge Base Access |
| Provided Support | Web Support |
| Service Duration | 5 Year |
| Service Name | FortiCare Elite - Extended Service (Renewal) |
| Service Location | Service Depot |
| Manufacturer | Fortinet, Inc |
| Brand Name | Fortinet |
| Service Main Type | Exchange |
| Service Response Time | Next Business Day - Advance Hardware Replacement |
Marketing Information
FortiCare Elite offers enhanced service-level agreements (SLAs) and accelerated issue resolution. Single-touch ticket handling by the expert technical team streamlines resolution. FortiCare Elite services are available for FortiGate, FortiGate VM, FortiWiFi, FortiManager, FortiAnalyzer, FortiAP, and FortiSwitch appliances. This option also provides access to an intuitive portal with a single unified view of device and security health. Standard next-business-day RMA services are included at this service level. Fortinet will ship a replacement device (Advanced Replacement) the next business day, before we receive the faulty device from the customer.
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